You, or your legal representative, may submit complaints related to any potential violations or breaches of human rights you have personally experienced, provided that supporting evidence and relevant documents are attached, if available. The UAHR is committed to reviewing all submitted complaints and handling them in accordance with its procedures. We stress that complaints must fall within the UAHR’s jurisdiction and meet the conditions outlined below. All complaints will be treated with strict confidentiality in accordance with applicable regulations.
The complaint must be submitted only by the affected individual or their legal representative, and the complainant must have a direct right to file the complaint.
The complaint form must be completed in full, accompanied by all relevant supporting evidence, and signed by the complainant on all attached documents.
Reliable evidence or documents supporting the complaint’s content must be provided, containing accurate information.
The complaint must be clear and detailed, including specific information such as dates of incidents, locations, names of individuals involved (if available), and any supporting evidence related to any potential violations or breaches of human rights.
The complaint must not have been previously reviewed by the Association, except in cases where new evidence has emerged or additional potential violations or breaches of human rights have been reported.
The complaint must not have been publicized through media or social media by the complainant or their representative.
The complaint must not concern an issue that requires prior submission to the relevant authorities.
The complaint must not be under review by other entities within the UAE.
The complaint must not be pending before a court or subject to a prior judicial ruling.
The complaint must be submitted within one month of the alleged incident, unless the delay is due to official procedures, in which case proof of the delay must be provided.
Humanitarian aid requests.
Employment applications.
The actions taken by the UAHR depend on the outcome of the complaint review. The actions include:
Providing advice to the complainant if there are procedures they need to complete, or if the UAHR is not authorized to consider the complaint (e.g., appealing court rulings).
Coordinating with the relevant authorities to take necessary actions or, depending on the case, conducting a field visit in coordination with the relevant authorities to document and address the complaint.
Only the complainant or their legal representative can inquire about the status of the complaint and the actions taken by contacting complaints@theuahr.org.
